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WELCOME TO ALGOVERGE

Solve the Top Challenges in Insurance Sales, Renewals, and CX with AI Agents

Missed callbacks, delayed renewals, and slow claims aren't human shortcomings; they're workflow issues. Algoverge ensures high-intent conversations happen on time, improving conversions and persistence with the team you already have.

AI Phone Call Agent

Automates Renewal reminders & Claim Information Calls.

Real-Time Assist Agent

Helps with cross-sell and IRDAI disclosure & consent reminders.

Conv. Intelligence Agent

Performs Auto-QA for sales, renewals & claims and detects mis-selling.

Convert Conversations into Results

100%

Inbound/Outbound Call Automation

40%

Lower Manpower Requirement

50%

Reduction in Errors & Inaccuracies

35%

Improvement in renewal collection

40%

Complaints reduced

10x

Jump in Conversions

More Business is Lost to Silence Than to Competition

40%

of inbound leads never get a follow-up.

Impact

Lost FYP and wasted acquisition cost.

1 in 3

renewal reminders go out too late.

Impact

Lapsed policies and lower persistence.

Barely 2%

Barely 2% of sales calls are reviewed.

Impact

Missed training and compliance risks.

60%

of claim-related calls still rely on manual checks.

Impact

Slower TATs, poor claim experience.

Fragmented systems

(Voice / WhatsApp / CRM)

Impact

Broken customer journeys, missed context.

A Closed
Loop That
Never Looses
a Customer

Lead Generated

AI Phone Agent calls within minutes or form-occurrence.

Lead Engaged

Real-Time Assist guides agents to live on the call.

Policy Converted

Data captured and follow-ups automated.

Policy Renewal

AI triggers reminders, beats lapsation, & upsells offers.

Claim Event

AI handles FNOL, captures details, and ensures compliance.

Continuous Improvement

Post-Call Analytics drives insights across sales, renewals, and claims.

FixItinThreeMoves

AI Phone Call Agent

Most drop-offs happen before the first call. Algoverge's AI agent calls every new lead, renewal, and claim customer instantly and accurately.

Solves

Missed Callbacks

Late renewals

Manual Followups

Use Cases

Renewal reminders before the lapse date

Claim intimation and update calls

Reconnect with dropped or cold leads

Why It Matters

24x7 multilingual calling with policy context

Syncs with your CRM

Lifts FYP and persistency without extra manpower

Real-Time Agent Assist

Agents don't need longer scripts, they need live help. Algoverge's Assist listens during calls and prompts the right response instantly.

Solves

Off-script selling

Missed upsells

Compliance slips

Use Cases

Handling 'Already insured' objections

Cross-sell or rider prompts mid-call

IRDAI disclosure and consent reminders

Why It Matters

Shorter AHT, stronger conversions

Compliance consistency across every call

Post-Call Analytics

You can't coach what you can't review. Algoverge audits every call - surfacing missed sales cues, compliance gaps, and training needs.

Solves

Missed reviews

Hidden risk

Unclear agent performance

Use Cases

Auto-QA for sales, renewals, and claims

Detect mis-selling or incomplete disclosures

Identify top performers and customer patterns

Why It Matters

100% call visibility

Insights that directly link to your revenue and persistency

Fix It in
Three Moves

AI Phone Call Agent

Most drop-offs happen before the first call. Algoverge's AI agent calls every new lead, renewal, and claim customer instantly and accurately.

Solves

Missed Callbacks

Late renewals

Manual Followups

Use Cases

Renewal reminders before the lapse date

Claim intimation and update calls

Reconnect with dropped or cold leads

Why It Matters

24x7 multilingual calling with policy context

Syncs with your CRM

Lifts FYP and persistency without extra manpower

Real-Time Agent Assist

Agents don't need longer scripts, they need live help. Algoverge's Assist listens during calls and prompts the right response instantly.

Solves

Off-script selling

Missed upsells

Compliance slips

Use Cases

Handling 'Already insured' objections

Cross-sell or rider prompts mid-call

IRDAI disclosure and consent reminders

Why It Matters

Shorter AHT, stronger conversions

Compliance consistency across every call

Post-Call Analytics

You can't coach what you can't review. Algoverge audits every call - surfacing missed sales cues, compliance gaps, and training needs.

Solves

Missed reviews

Hidden risk

Unclear agent performance

Use Cases

Auto-QA for sales, renewals, and claims

Detect mis-selling or incomplete disclosures

Identify top performers and customer patterns

Why It Matters

100% call visibility

Insights that directly link to your revenue and persistency

Real-World Algoverge Use Cases Across Insurance Functions

Sales & Distribution

Automate lead qualification from web forms, POSP, or bancassurance.

Re-engage missed leads through outbound calls and WhatsApp.

Share policy details and collect consent digitally resolution.

Policy Renewals & Persistency

Automate renewal and payment reminders.

Automate grace-period and reinstatement calls.

Automate personalised upsell and rider campaigns.

Improves policy persistence with timely follow-ups.

Claims Automation

Capture First Notice of Loss (FNOL) with Algoverge AI phone calls.

Schedule surveyor appointments and document submissions.

Send proactive claim status updates to reduce complaint volumes.

Customer Support & Servicing

Handle endorsement requests and duplicate policy issues.

24x7 multilingual assistance for FAQs and status checks.

Post-interaction surveys for CSAT and NPS tracking.

Fraud Detection & Compliance

Identify suspicious intent, repeated inconsistencies, or coached responses.

Enforce IRDAI/TCPA compliance and cell disclosures automatically.

Store audit-ready transcripts and call logs securely.

Trusted by BPO Leaders

With Algoverge, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.

Preeti Singh

Quality Assurance Lead

Algoverge.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT.

Mohit Sidhwani

Head of Customer Experience

Algoverge has transformed the way we manage quality, collaboration, and communication. Before Algoverge, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Algoverge, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform.

Suyash Talekar

Customer Success Lead, Traya

It's like having a virtual assistant for every rep and manager. Algoverge.ai captures and analyzes every customer interaction — voice, video, and email. With Algoverge, we've eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.

Nithin S

Senior Executive, Fyers

Algoverge.ai has transformed our audit process. The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Algoverge.ai.

Naresh C

Quality Executive, Vyapar

Before Algoverge, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Algoverge's AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action.

Hardik Singh

Functional Head- Quality & Training, Physics Wallah

Algoverge.ai makes reporting effortless — with expert support every step of the way. From setup to daily use, Algoverge.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision.

Suraj M

Quality Analyst, Bombay Shirt Company

Before Algoverge, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Algoverge, we can now analyze every call automatically and gain complete visibility into how agents handle leads.

Berkha & Devayani

AM- Quality Assurance, Physics Wallah

Before Algoverge, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Algoverge, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching.

Ravi Sachan

Senior Manager- Quality & Training, Physics Wallah